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openalexZenodo (CERN European Organization for Nuclear Research)Cited by 0

Orchestrating Agentic AI in Program Management: Governance Frameworks for Autonomous Project Workflows

Dr. Sureshkumar Somanathan

The fast adoption of digital ecosystems and hybrid clouds infrastructure has added an unprecedented complexity to the contemporary program management that has generated a major rift between the generation of data and the process of making decisions. Conventional Artificial Intelligence (AI) systems which have been mostly recognized to be passive analytics and human-initiated results have been found to be inadequate in meeting real-time operational requirements like resource optimization, dependency management, and compliance enforcement. The paper provides a new form of governance in how to coordinate the use of Agentic AI, a new paradigm where autonomous agents driven by Large Action Models (LAMs) take multi-step decisions in any enterprise context without the need to be constantly prompted to do so. The study builds a multi-layered architectural design, which includes Ingestion, Reasoning, Action, and Immutable Audit layers and allows it to seamlessly integrate with popular project management and reporting tools, including Jira, MS Project, and PowerBI. The Governance Matrix of the framework is a structured method that divides the decision-making into Green, Amber and Red control areas, thus striking a balance between operating independently and being supervised by humans on a Human-in-the-Loop (HITL) spectrum. The framework also embraces Zero Trust methodologies in agent verification, blockchain-based non-repudiation auditability, and ethical controls to prevent algorithmic prejudice and equitable distribution of the resource. The effectiveness of the suggested model is practical in a simulated case study of a massive hybrid cloud transformation program. Findings show that the results have been significantly improved with a 92 percent reduction in manual data reconciliation, a 97 percent cut in the information latency, improved schedule accuracy, and the compliance audit times have been reduced considerably. Such results confirm that not only routine administrative tasks are automated with the help of Agentic AI, but strategic decisions can be enhanced by providing real-time, prescriptive insights. The paper concludes that the implementation of Agentic AI into a strong governance structure changes the definition of Program Manager as an operational organizer to a strategic coordinator of intelligent systems. The future research directions are quantum resistant security model, sovereign AI compliance model, and the creation of the digital twins to simulate predictive governance. On balance, this piece of writing offers an initial guidebook on how to initiate a secure, ethical, and scalable autonomous program management in the digital-transformation era.

Also available via: European Organization for Nuclear Research

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