openalexnpj Digital Medicine2026-07-23
Generative AI mental health chatbots: a scoping review of intervention design and user experience
Lotenna Olisaeloka, Chris G. Richardson, Angel Y Wang, Richard J. Munthali, Daniel V. Vigo
Generative AI (GenAI) mental health chatbots offer scalable, on-demand support with the potential to address persistent gaps in mental healthcare access. Yet evidence on how these interventions are designed and how users experience them remains fragmented. To our knowledge, this…