crossrefMachine Learning2026-05-29
Interpreting User Opinions: A Multidimensional Approach Leveraging Explainable AI and Generative Models
Cristian Cosentino, Merve Gunduz Cure, Fabrizio Marozzo, Sule Ozturk Birim
Abstract In today’s digital landscape, user-generated opinions—such as online reviews, user comments, and social media posts—offer valuable insights into people’s experiences, sentiments, and concerns, influencing decisions across businesses, organizations, and public policy. Adv…