crossrefInformatics2026-03-19Cited by 2
Machine Learning and Generative AI in Administrative Processes in Peru: Administrative Efficiency in the National Public Sector
Miluska Odely Rodriguez Saavedra, Juliana Mery Bautista Lopez, Wilian Quispe Nina, Antonio Víctor Morales Gonzales, Iván Cuentas Galindo, Luis Miguel Campos Ascuña, et al.
Public organizations in Peru have committed substantial resources to artificial intelligence over recent years, yet evidence on whether these investments produce measurable returns has remained scarce. This study evaluated the causal impact of AI adoption on administrative effici…