openalexZenodo (CERN European Organization for Nuclear Research)2026-07-24
RASA: Elevating Customer experiences with AI assistants
Sonali Sagar Kharade, Jaypalsinh A. Gohil
Conversational AI has evolved significantly over the years, transforming chatbots from simple rule-based systems to sophisticated, context-aware entities. Rasa, with its natural language processing (NLP) capabilities and machine learning algorithms, stands at the forefront of thi…