RAG systems retrieve documents optimized for answering one query at a time. Yet enterprise users arrive with sessions, that is, coherent episodes of related questions that span semantically distant parts of the knowledge base. We show that a single retrieval call over a standard knowledge base covers only 41% of a user's session-level information need. To close this gap, we reorganize the KB offline using co-occurrence-aware clustering and expand retrieval candidates through cluster neighborhoods at query time. On WixQA (6,221 enterprise support articles), our method raises single-query session coverage to 58% (+17% absolute; 95% CI: [14.1, 20.4]), reduces retrieval calls to 70% coverage by 34%, and compresses the KB to 20% of its original size, all consistently across four embedding models and six functional domains. We argue that session-level coverage, not single-query recall, should be the primary metric for enterprise RAG evaluation.
Sponsored search plays a crucial role in e-commerce revenue generation, where advertisers strategically bid on keywords to capture the attention of users through relevant search queries. However, the process of identifying pertinent keywords for a given query presents significant…
Retrieval-augmented generation built on knowledge graphs (Graph RAG) outperforms flat passage retrieval on multi-hop question answering by leveraging graph structure. In most existing systems, however, the question only sets the seed nodes; the subsequent traversal becomes "query…
Agentic retrieval-augmented generation (RAG) extends static RAG by allowing language models to iteratively reason, generate search queries, retrieve evidence, and predict answers. However, it remains challenging for models to decide when to retrieve, whether to use lexical matchi…
Multimodal retrieval-augmented generation (RAG) grounds a generator in evidence drawn from heterogeneous modalities -- text, tables, and images. The dominant deployment choice is binary and made before the model has tried to answer: either run a cheap text(+table) pipeline, or pa…
Retrieval-Augmented Generation (RAG) systems increasingly power enterprise LLM applications, yet the vector retrieval layer introduces two underexplored challenges: (1) trained codebook quantizers may expose corpus statistics during index construction, creating a leakage channel…
Retrieval-Augmented Generation (RAG) has become the standard way to ground large language models in external knowledge, yet most systems retrieve a fixed number of passages for every question regardless of its difficulty. This wastes computation on easy questions, starves hard on…