arxivcs.HCcs.AI2026-07-22
A Framework of User Experience Principles for Human-AI Agent Interaction in the Workplace
Kathrin Paimann, Elizangela Valarini, Sebastian Juhl
As AI agents become integral to business workflows, establishing guiding user experience (UX) principles is crucial for ensuring user trust and successful adoption. To address this, our study uses a multi-method approach - combining participatory design workshop, paper-and-pencil…