As AI agents become integral to business workflows, establishing guiding user experience (UX) principles is crucial for ensuring user trust and successful adoption. To address this, our study uses a multi-method approach - combining participatory design workshop, paper-and-pencil, expert review, meta-analysis, and in-depth interviews - to identify and validate a design framework of eight core UX principles for human-AI agent interaction in the workplace. Together with their underlying criteria, these principles provide actionable guardrails for designers and software engineers, creating a foundation for developing effective and human-centered AI agent interactions. This study contributes to a structured foundation for future empirical studies on agentic AI in enterprise settings.
Humans continuously coordinate with others in dynamic interactions, often through implicit, hard-to-quantify social norms that act as shared tacit expectations among interacting agents. As AI agents, including large language models (LLMs), become embedded in daily life, they incr…
Creating 3D assets for virtual reality requires modeling expertise, which restricts the authorship of immersive experiences. Existing generative AI tools rely on unconstrained, command-driven prompting, lacking the conversational scaffolding needed for users to articulate their i…
Most AI-for-science systems focus on scaling a single reasoning process by using better models, larger context windows, long-horizon agentic execution, or digital co-scientists working with one principal user. However, challenging scientific problems are rarely solved by one reas…
AI agents that generate final answers based on user input often do not meet the needs of creative fields. Fields such as structural design and architecture need interactive systems that help users externalise and develop ideas, explore alternatives, and refine partial solutions.…
Online shopping is increasingly shifting toward a model in which AI agents independently search for products, compare options, evaluate constraints, and carry out parts of the purchasing process for users. Website design must now support both human and agent-mediated interaction.…
Human-AI teaming has received increasing attention in the literature. However, the range of studies conducted in multiple domains make it difficult to understand what types of teams are being studied, and in what ways are they similar/different from one another. In this study, we…