We study a human-AI service system in which tasks arrive sequentially and are processed through a two-stage architecture: an automated chatbot followed, when necessary, by a human agent. We consider $T$ sequentially arriving tasks, each belonging to one of $K$ heterogeneous types…
We study learning in prophet inequalities with i.i.d. rewards drawn from an exponential-type parametric family with an unknown parameter $θ$, a class that includes exponential, Pareto, and bounded-support power-family distributions. We first characterize the optimal full-informat…