We introduce COAT (Counterfactual Optimal Action Tree), a framework for learning interpretable prescriptive policies from observational data. COAT combines counterfactual outcome estimation with large-scale mixed-integer optimization, using column generation to translate causal predictions into feasible, transparent decisions under business and regulatory constraints. We apply COAT to airline ancillary pricing, a setting characterized by complex business rules and limited experimental flexibility. In a 17-week field pilot with a major global airline, COAT increased upsell revenue per booking by 6.9%, with the airline projecting \$50-\$150 million in incremental annual premium seat revenue across eligible domestic markets. The success of the pilot led to scaled adoption and informed broader AI-driven decision initiatives within the organization.
We study policy optimization for online episodic tabular Markov decision processes with unknown transition kernels, aiming for best-of-both-worlds guarantees together with data-dependent regret bounds. Recent work (Dann et al., 2023; Li et al., 2026) has shown that policy optimiz…
In many decision-making settings, new interventions are acceptable only if they do not reduce outcomes below some established threshold. For example, in clinical medicine, new treatments are often acceptable only if they do not worsen outcomes relative to an established standard…
Explainability remains a key issue in reinforcement learning (RL). Distilling an interpretable policy from an agent trained in a complex environment is particularly challenging when the action space is continuous. We introduce ORCAID, a novel method for extracting interpretable r…
World Action Models (WAMs) enable semantically- and physically-informed control but are brittle under distribution shift. In this work, we use mechanistic interpretability to study how robustness-relevant perturbations are represented in WAM activation space. Comparing activation…
Active flow control is a fundamental application in engineering. Recent advances in deep reinforcement learning have made progress in this field. However, the classical online RL approaches require extensive real-time interactions with the high fidelity environment, while each se…
Big data clustering remains challenging: the Minimum Sum-of-Squares Clustering (MSSC) problem underlying K-means is NP-hard, and existing methods either reach poor local minima or require prohibitive metaheuristic hybrids. We target arbitrarily tall data: a fixed feature space ma…