Agent-Computer Observation Interfaces Enable Dynamic Computer Use
SWE-agent established the action interface as an underexplored design axis for software-engineering agents; we make the analogous case for the observation interface in computer-use (CU) agents. Current CU agents, closed and open-source alike, tie observation to action--one screenshot every 3-5 s, no audio--leaving them blind and deaf between screenshots to video, animations, transient UI events, meetings, and spoken instructions. We introduce the Agent-Computer Observation Interface (AOI), a model-agnostic perception layer that decouples continuous, adaptive observation from discrete actions through three gated components: inter-step keyframe capture, volume-gated audio transcription, and CU-model-generated visual narration that persists as text. Each produces almost nothing on static, silent content, reducing to the standard loop without degrading it. On DynaCU-Bench (100 dynamic browser tasks plus a 50-task static control), CU models from 7B to frontier scale gain +17 to +48 pp over their screenshot baselines with zero retraining, turning tasks that are near-impossible from periodic screenshots into largely solved ones. The gap is starkest on audio: on a spoken-content subset AOI agents solve every task, whereas streaming voice models hear accurately but cannot act on what they hear without the scaffold. The decomposition is as informative as the headline gain: keyframe selection turns out not to matter--the value comes from narrating captured frames into persistent text--and the interface is not a fixed bundle, since on a newer model (Gemini 3 Flash) the keyframe stream actively regresses through image-token dilution, so its components must be selected per model rather than shipped as one configuration.